Privacy Policy

1. Introduction

meridianesds ("we", "us", "our") is committed to handling personal data responsibly and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA). This policy explains what data we collect, how we use it, how long we keep it, and your rights in respect of it.

This policy applies to all personal data collected through our website at meridianesds.pro, through session bookings, and through correspondence with meridianesds.

If you have questions about this policy, please contact us at [email protected].

2. Data We Collect

Information you provide directly:

• Name and email address (from the enquiry form)
• Phone number (optional, from the enquiry form)
• Message content submitted through the contact form
• Scheduling information for booked sessions

Information collected automatically:

• Cookie data and analytics (subject to your consent — see our Cookie Policy)
• General website usage data via analytics tools, if consented

We do not collect or retain any documents brought to sessions without your explicit written consent. All documents handled during sessions are returned to you at the end of the appointment.

3. How We Use Your Data

We use personal data only for the following purposes:

• Responding to enquiries submitted through our contact form
• Scheduling and confirming sessions
• Sending session confirmation and follow-up emails directly relevant to your booking
• Improving our website and services through aggregated, anonymised analytics data

We do not send marketing communications without your consent, and we do not sell or rent personal data to any third party.

4. Legal Basis for Processing

Under Thailand's PDPA, we process your data on the following legal bases:

• Consent — for analytics cookies and optional communications
• Contract performance — to respond to enquiries and confirm bookings
• Legitimate interests — for internal records and service improvement, where it does not override your rights

5. Data Retention

Enquiry and session booking records are retained for a maximum of three years from the date of last contact. After this period, personal data is deleted from our systems unless a longer retention period is required by Thai law.

Analytics data collected via cookies is retained for up to 26 months, in line with standard practice for the analytics tools we use.

6. Data Sharing

We may share personal data with:

• Service providers — such as email hosting and scheduling tools, under data processing agreements
• Analytics providers — only if you have consented to analytics cookies
• Authorities — if required to do so by Thai law

We do not share personal data with any party for advertising or marketing purposes.

7. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include access controls, secure email handling, and periodic review of our data practices.

In the event of a personal data breach that is likely to affect your rights, we will notify you and the relevant authority within the timeframes required under the PDPA.

8. Cookies

Our website uses cookies. For a full explanation of the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Your Rights

Under Thailand's PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Object to processing based on legitimate interests
• Withdraw consent at any time, where processing is based on consent
• Receive your data in a portable format
• Lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external websites (such as official government offices). We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

11. Children's Privacy

Our services are directed at adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have received data from a minor, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. Where changes are material, we will note the updated date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact

Data controller: meridianesds

Address: 47/12 Rattanathibet Road, Bang Kraso, Mueang, Nonthaburi 11000, Thailand

Email: [email protected]

Phone: +66 2 415 8830